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The Head of Quality will be responsible for driving a culture of quality excellence and continuous
improvement across all aspects of the site’s operations. This position is central to delivering outstanding product quality to our customers while improving internal quality performance through Lean leadership, structured problem-solving, and data-driven decision-making. The successful candidate will lead the on-site Quality team and work closely with operations, engineering, and customer stakeholders to reduce variation, implement robust standard work, and drive improvements in key quality metrics.
In addition, the Head of Quality will oversee the site’s Integrated Management System (IMS), coordinating efforts with Texmo Group Operational Excellence and peers at global manufacturing locations, ensuring compliance with international quality and safety standards including ISO 9001, AS 9100 and ISO 13485.
The ideal candidate must have deep experience in Lean manufacturing environments, strong analytical skills, and the ability to influence and guide teams across functions to elevate quality performance and customer satisfaction.
This role presents a unique opportunity for a quality-driven, Lean-minded leader to make a transformational impact at a critical manufacturing site. The successful candidate will be instrumental in enabling Texmo Blank to deliver world-class quality and strengthen its position as a market leader. -
Quality Strategy & Leadership:
- Define and deploy the quality strategy in alignment with global quality goals and the Texmo Business System (TBS).
- Champion Lean principles throughout the Quality organization and across the site to drive sustainable improvements in product and process quality.
- Lead the site Quality team to deliver operational excellence, clear accountability, and a culture of continuous improvement.
Customer Quality & Internal Quality Metrics:- Own and improve customer quality metrics, including non-conformance rates, complaints, and corrective actions, improving overall customer experience.
- Reduce internal quality defects through proactive root cause analysis, preventive actions, and standardisation.
- Ensure robust internal audit processes and readiness for customer or regulatory audits.
Standard Work & Process Control:- Implement and enforce standard work for both operational activities and quality data collection processes.
- Ensure all quality-critical operations follow documented procedures, with a focus on repeatability and control.
- Drive digital and manual systems that enable real-time visibility of quality performance and deviations.
Structured Problem-Solving & Continuous Improvement:- Role model and coach the use of structured problem-solving tools (e.g. 5-Whys, Fishbone, A3, DMAIC) to eliminate root causes and prevent recurrence.
- Continuously apply 80/20 prioritization principles to focus resources and effort on the few key issues driving the majority of quality problems.
- Collaborate with cross-functional teams to facilitate breakthrough quality improvements.
- Support the integration of quality into the daily management system, ensuring issues are identified and resolved swiftly at source.
Stakeholder Communication & Customer Interface:- Serve as the site’s primary Quality contact for key customers, ensuring effective communication during quality events and regular reviews.
- Communicate clearly and confidently with internal teams, leadership, and customers to ensure transparency and trust.
- Drive rapid and professional response to customer concerns, balancing urgency with technical integrity.
Integrated Management System (IMS) & Certifications:- Maintain and continuously improve the site’s Integrated Management System (IMS), ensuring alignment with group-wide practices and external standards.
- Ensure compliance with all relevant international management system standards, including ISO 9001, AS 9100 and ISO 13485.
- Lead preparation and successful execution of external certification, surveillance, and re-certification audits.
- Embed IMS principles into daily operations, engaging cross-functional teams in audit readiness and ongoing compliance.
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- Bachelor’s or Master’s degree in Engineering, Quality Management, or a related technical field.
- Significant quality leadership experience in precision manufacturing, preferably in investment casting or similarly complex processes.
- Deep understanding of Lean manufacturing principles and their application in quality improvement.
- Proven track record of reducing variation and improving quality metrics through standard work an structured problem-solving.
- Experience managing and auditing Integrated Management Systems aligned to ISO and sector specific standards.
- Familiarity with managing thousands of process variables and complex cause-effect relationships in manufacturing environments
- Strong communication and influencing skills, with the ability to engage stakeholders across all levels and disciplines.
More Information
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- A career ladder system, which defines the career progression path for employees based on their skills, experience, and length of service
- Integrated career progression framework with other processes in the organization as performance reviews, goals and OKRs, and promotion management.
- Internal Hiring – Advertising posts and promotion opportunities within the organization
- Providing employee development that readies workers for progression, such as training, coaching, mentoring, or involvement in special projects
- Regular Training Opportunities to develop skills at all levels
- Mentoring and Coaching schemes that give the individual’s the attention they need
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Be curious
Researching our company will help you in your application and in subsequent rounds of interviews too. Find out about us and follow us on social media to know more about our company culture and values. It would be helpful for you to visit our website and know more about our products, people & processes. This will help you decide if a career with us is right for you, and ensure that you send in your application with relevant and correct information.
Complete the application
Every job has a specific set of requirements. In order to boost your chances of being hired, please send in a complete application with all supporting documents and information that is needed by our team. It is good to be accurate, truthful, and correct in your application. We would recommend that you review your application before sending it to us, and focus on quality of content rather than quantity of information.
Referrals
Referrals and references help boost job applications. Getting someone to write a testimonial or recommendation for you can certainly strengthen your prospects. Please be sure to include all contact details of the person who is referring you to us. We may contact the person to find out more about you, so making it a professional and honest referral will help you.
Follow the instructions
This is the biggest application tip that we can give you: read the instructions thoroughly before you send the application over to us. Following the instructions correctly & fully will ensure that your resume goes through the hiring process smoothly and gets processed by the right person at the right time. It will increase your chance of being called for an interview and getting hired.
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Resume screening
Send in your resume with all the information required. We usually take 10 working days to look over the applications and arrive at a decision – we promise to let you know either way. If your resume is cleared, you move to the next stage in the recruitment process.
Preliminary meeting
This can take place via a video call or a phone call, or even a direct meeting. This preliminary meeting gives us the chance to get to know you more and to clear you for the next round of assessment.
Assessment round
In this round, you will go through a technical or a functional assessment depending on the role that you have applied for. There is also a DiSC assessment round for candidates who apply to us for key roles.
Final interview
If you have made it this far then you get to meet the team leaders or top management of our company – depending on the job that you have applied for. The final interview helps us understand you even more before we hire you for the job.